Frequently Asked Questions
PlatinumTales specialises in bringing premium costumes to discerning consumers across Asia.
Platinum Tales operates primarily in a Business to Business mode. That is, we distribute to retailers who in turn sell to end customers.
If you are interested in sourcing commercial quantities for your retail activities or other business need, contact our Sales Manager through our B2B Contact Us Form.
Although Platinum Tales operations are distribution oriented, we also operate an online “Factory Outlet” to clear odd or excess stock items at discounted rates. Currently such Sales are only offered to our Singapore customers, however contact us here for special consideration.
Look for details of such clearance activities on our home page.
Platinum Tales only accepts Credit Card payment for online purchases. We apologise that we cannot accept other payment forms at this time.
Under normal circumstances, orders will dispatched within 3 business days from cleared payment. Shipping varies depending on the order but typically via SingPost.
Shipping price is indicated in your cart. Look out for free shipping promotions from time to time.